Whilst looking forward is our priority, here’s a short reflection, for the record, on what we achieved in 2022. 2022 was probably the most turbulent year we have been through since … 2021, but it’s a good news story for Team Tangible :
We are a stronger business having found ways to reduce operating costs and maximise value for our clients
We worked with more clients in 2022 than we did in 2021 and across 20% more projects
We keep working with old friends and continue to meet new friends. Our longest term continuous client relationship is 14 years and counting; our shortest new client relationship is just a week old. We still don’t run an active new business programme and our work comes from happy clients coming back for more and referrals between those that know us across our growing network of contacts
We added more talent to the team and exit the year with an expanded qual and quant capability
And we introduced new methodologies for online and face to face qual across innovation and communication projects and online quant research across pricing and concept testing
The drinks trolley and early finish on Fridays are a fixture and we are enjoying all the benefits of hybrid working. We continue to learn, to try new ideas, and to keep enjoying what we are doing: let 2023 be another great year for everyone involved