“Training doesn’t work?”
Most of our clients would say that they have three primary assets – their brands; the goodwill tied up in the relationships they have with customers and consumers; and their people. And many would place people at the top of the list. Putting to one side the issue that most people, not least the burgeoning millennial generation, don’t like to be classed as an asset (which is somewhat dehumanising and has implications of ownership), we know what they mean: it is through the creativity, enthusiasm and application of people that great things are achieved. Therefore, it is a major occupation […]