Brands That Talk to Me

When we ask people to tell us about brands they reply with words. Even when we give them pens and encourage a bit of drawing they like to start with words. It’s not surprising, as we have all been conditioned to work this way since childhood – “tell me what it was like”, “describe her”, “tell me a story”. We will talk about the power of visuals and the “body language” of brands in a different post, but here we are focusing on those words. What people talk about when they talk about brands. They usually start, and finish, by […]

4 Challenges for Research: Understanding the New Generation

Based on our wealth of experience and diversity of clients over our first 15 years, here is the last in our series on the 4 current challenges across 3 key sectors of FMCG, Retail and Hospitality. In case you missed them, here’s Challenge 1: Making the Case for Distribution, Challenge 2: Identifying Value Drivers and Challenge 3: Shifting Lifestyles.   In our final part of this series we’re focusing on the newest wave of consumers and how this impacts on all 3 sectors of FMCG, retail and hospitality.   4. Understanding the New Generation   The fourth big challenge applies […]

4 Challenges for Research: Shifting Lifestyles

Based on our wealth of experience and diversity of clients over our first 15 years, we’re continuing our series on the 4 current challenges across 3 key sectors of FMCG, Retail and Hospitality. In case you missed them here’s Challenge 1: Making the Case for Distribution and Challenge 2: Identifying Value Drivers.   Today we’re focusing on hospitality:   3. Shifting Lifestyles   The Hospitality & Leisure sector is no different in needing to manage value and deliver growth through new products and services. The big additional theme here is dealing with changing consumer behaviour. Lifestyle and attitude shifts are […]